1、 Warranty period service
1. Professional lighting equipment is covered by a three guarantee service and lifetime maintenance during the warranty period.
2. Equipment that malfunctions due to non-human factors will be returned, repaired, and the repaired equipment will receive free replacement of product parts.
Consumables such as light sources are not included in the free accessories.
4. For equipment failures caused by human factors, maintenance services will be provided, and cost fees will be charged based on the cost of replacement parts.
2、 Non warranty service
1. Provide free equipment maintenance services
2. Charge cost fees based on the replaced parts
3、 After sales consultation
1. Quality complaints will be responded to within 4 hours
2. Reply within 24 hours for equipment returned to the company for maintenance
3. Ask and answer any difficult questions about the product at any time
4. Provide technical guidance and operator training for on-site installation
